All Systems Operational

About This Site

This is the status page for Virtuozzo Hybrid Cloud services in each region.

Cloud Management Platform / Partner Center Operational
PaaS API and Management Self-Service Operational
EU1 - Frankfurt Operational
IaaS Operational
PaaS Operational
EU3 - Amsterdam Operational
IaaS Operational
PaaS Operational
EU4 - Amsterdam Operational
IaaS Operational
PaaS Operational
EU5 - Dublin Operational
IaaS Operational
PaaS Operational
UK1 - Manchester Operational
IaaS Operational
PaaS Operational
US1 - Dallas Operational
IaaS Operational
PaaS Operational
EU3-S3 Amserdam Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Software update in location EU3 Sep 19, 2024 16:00-22:00 UTC
Scheduled - Dear Virtuozzo customer,


We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 19/09/2024 from 16:00 to 22:00 (UTC). During this time, some of the components of our service may experience latency. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance: Software update in location EU3
Software Version: 6.0.1-98
Estimated Downtime and components:
The estimated duration of all works will be 6 hours.
During the upgrade process, some VMs may experience latency.
We do not expect downtime while performing these maintenance activities.

Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.

We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.


Sincerely,
Virtuozzo Cloud Operations Team

Sep 05, 2024 - 20:51 UTC
Software update in location EU5 Sep 23, 2024 17:00-21:00 UTC
Dear Virtuozzo customer,


We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 23/09/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience latency. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance: Software update in location EU5
Software Version: 6.1.0 (251) -> 6.1.1 (52)
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency.
We do not expect downtime while performing these maintenance activities.

Action Required: Perform a backup of all sensitive information.

Please be advised that we strongly recommend backing up any critical systems or data before the maintenance window begins. It’s important to note that creating a snapshot does not constitute a full backup. While significant downtime and data loss are unlikely, taking this precautionary measure and planning your work accordingly will help ensure the protection of your data both during and after the maintenance.

We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please reach out to your technical account manager or submit a support ticket.

Sincerely,
Virtuozzo Cloud Operations Team

Posted on Sep 16, 2024 - 20:49 UTC
Software update in location EU3 Sep 24, 2024 16:00-22:00 UTC
Dear Virtuozzo customer,


We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 24/09/2024 from 16:00 to 22:00 (UTC). During this time, some of the components of our service may experience latency. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance: Software update in location EU3
Software Version: 6.0.1-98
Estimated Downtime and components:
The estimated duration of all works will be 6 hours.
During the upgrade process, some VMs may experience latency.
We do not expect downtime while performing these maintenance activities.

Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.

We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.


Sincerely,
Virtuozzo Cloud Operations Team

Posted on Sep 18, 2024 - 03:16 UTC
Past Incidents
Sep 19, 2024

No incidents reported today.

Sep 18, 2024

No incidents reported.

Sep 17, 2024
Completed - The scheduled maintenance has been completed.
Sep 17, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 16:00 UTC
Scheduled - Dear Virtuozzo customer,


We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 17/09/2024 from 16:00 to 22:00 (UTC). During this time, some of the components of our service may experience latency. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance: Software update in location EU3
Software Version: 6.0.1-98
Estimated Downtime and components:
The estimated duration of all works will be 6 hours.
During the upgrade process, some VMs may experience latency.
We do not expect downtime while performing these maintenance activities.

Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.

We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.


Sincerely,
Virtuozzo Cloud Operations Team

Sep 5, 20:50 UTC
Sep 16, 2024
Completed - The scheduled maintenance has been completed.
Sep 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:00 UTC
Scheduled - Dear Virtuozzo customer,


We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 16/09/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience latency. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance: Software update in location UK1
Software Version: 6.0.1-98 -> 6.0.1-105
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency.
We do not expect downtime while performing these maintenance activities.

Action Required: Perform a backup of all sensitive information.

Please be advised that we strongly recommend backing up any critical systems or data before the maintenance window begins. It’s important to note that creating a snapshot does not constitute a full backup. While significant downtime and data loss are unlikely, taking this precautionary measure and planning your work accordingly will help ensure the protection of your data both during and after the maintenance.

We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please reach out to your technical account manager or submit a support ticket.

Sincerely,
Virtuozzo Cloud Operations Team

Sep 5, 20:56 UTC
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Completed - The scheduled maintenance has been completed.
Sep 12, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 17:00 UTC
Scheduled - Dear Virtuozzo customer,


We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 12/09/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience latency. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance: Software update in location EU1
Software Version: 6.0.1-98 → 6.1.1-47
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency.
We do not expect downtime while performing these maintenance activities.

Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.

We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.


Sincerely,
Virtuozzo Cloud Operations Team

Sep 5, 20:41 UTC
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Completed - The scheduled maintenance has been completed.
Sep 5, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 17:00 UTC
Scheduled - Dear Virtuozzo customer,


We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 2024-09-05 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience latency. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance: Decommissioning of old servers

Software Version: N/A

Estimated Downtime and components: The exact list of virtual machines to be migrated will be provided 4 hours before the start of the work.

Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.

We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.



Sincerely,

Virtuozzo Cloud Operations Team

Aug 29, 19:54 UTC