All Systems Operational
About This Site
This is the status page for Virtuozzo Hybrid Cloud services in each region.
Cloud Management Platform / Partner Center
Operational
PaaS API and Management Self-Service
Operational
EU1 - Frankfurt
Operational
IaaS
Operational
PaaS
Operational
EU3 - Amsterdam
Operational
IaaS
Operational
PaaS
Operational
EU4 - Amsterdam
Operational
IaaS
Operational
PaaS
Operational
EU5 - Dublin
Operational
IaaS
Operational
PaaS
Operational
UK1 - Manchester
Operational
IaaS
Operational
PaaS
Operational
US1 - Dallas
Operational
IaaS
Operational
PaaS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Software update in location EU5
May 20, 2024 17:00-21:00 UTC
Dear Virtuozzo customer,
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 20/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location EU5
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:33 UTC
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 20/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location EU5
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:33 UTC
Software update in location UK1
May 20, 2024 17:00-21:00 UTC
Dear Virtuozzo customer,
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 20/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location UK1
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:31 UTC
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 20/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location UK1
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:31 UTC
Software update in location US1
May 21, 2024 17:00-21:00 UTC
Dear Virtuozzo customer,
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 21/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location US1
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:34 UTC
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 21/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location US1
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:34 UTC
Partner Center maintenance
May 21, 2024 18:00-19:00 UTC
Dear Virtuozzo customer,
We would like to inform you that we will be conducting scheduled maintenance for the Partner Center management panel on 2024-05-21 from 18:00 to 19:00 UTC. During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Partner Center software update
Estimated Downtime and components: The estimated duration of all work will be up to 1 hour. This process is expected to cause temporary restrictions or downtime for the Partner Center management panel (https://pc.virtuozzo.cloud/). Customer workloads will remain unaffected.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 15, 2024 - 16:34 UTC
We would like to inform you that we will be conducting scheduled maintenance for the Partner Center management panel on 2024-05-21 from 18:00 to 19:00 UTC. During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Partner Center software update
Estimated Downtime and components: The estimated duration of all work will be up to 1 hour. This process is expected to cause temporary restrictions or downtime for the Partner Center management panel (https://pc.virtuozzo.cloud/). Customer workloads will remain unaffected.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 15, 2024 - 16:34 UTC
Important Notification: Planned Data Center Migration and Service Downtime on May 25th, 2024
May 25, 2024 09:00-18:00 UTC
Dear Virtuozzo Customer,
We hope this message finds you well. We are writing to inform you of an important upcoming event that will impact your services. As part of our ongoing commitment to enhance our infrastructure and provide you with improved performance and reliability, the Cloud Operations Team at Virtuozzo has scheduled a major migration of server equipment from one of our data centers to a new location.
Scheduled Downtime:
Date: Saturday, May 25th, 2024
Start Time: 9:00 AM UTC
End Time: 6:00 PM UTC
Duration: Planned downtime 9 hours
Impact on Services:
Service Downtime: During the migration, all services hosted in the affected data center will be temporarily unavailable.
IP Address Changes: This move will necessitate changes to the IP addresses of your services. The new pool of IP addresses will be provided once the equipment is operational at the new site.
Action Required:
Update IP Addresses: After the migration is complete, you will need to update the IP addresses of your services to the new ones provided.
Backup Data: We strongly recommend that you backup any critical data before the migration begins to ensure no data loss during the transition.
Communication:
We will keep you informed with regular updates throughout the process. Detailed instructions and the new IP addresses will be shared as soon as they are available.
For any questions or concerns, please contact our support team at iaas-support.engineers@virtuozzo.com.
We understand that this migration may cause inconvenience, and we sincerely apologize for any disruption this may cause. Our goal is to ensure a smooth transition and minimize the impact on your operations.
Thank you for your understanding and cooperation. We appreciate your continued trust in Virtuozzo and are committed to providing you with the best possible service.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 17, 2024 - 16:39 UTC
We hope this message finds you well. We are writing to inform you of an important upcoming event that will impact your services. As part of our ongoing commitment to enhance our infrastructure and provide you with improved performance and reliability, the Cloud Operations Team at Virtuozzo has scheduled a major migration of server equipment from one of our data centers to a new location.
Scheduled Downtime:
Date: Saturday, May 25th, 2024
Start Time: 9:00 AM UTC
End Time: 6:00 PM UTC
Duration: Planned downtime 9 hours
Impact on Services:
Service Downtime: During the migration, all services hosted in the affected data center will be temporarily unavailable.
IP Address Changes: This move will necessitate changes to the IP addresses of your services. The new pool of IP addresses will be provided once the equipment is operational at the new site.
Action Required:
Update IP Addresses: After the migration is complete, you will need to update the IP addresses of your services to the new ones provided.
Backup Data: We strongly recommend that you backup any critical data before the migration begins to ensure no data loss during the transition.
Communication:
We will keep you informed with regular updates throughout the process. Detailed instructions and the new IP addresses will be shared as soon as they are available.
For any questions or concerns, please contact our support team at iaas-support.engineers@virtuozzo.com.
We understand that this migration may cause inconvenience, and we sincerely apologize for any disruption this may cause. Our goal is to ensure a smooth transition and minimize the impact on your operations.
Thank you for your understanding and cooperation. We appreciate your continued trust in Virtuozzo and are committed to providing you with the best possible service.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 17, 2024 - 16:39 UTC
Software update in location EU1
May 28, 2024 17:00-21:00 UTC
Dear Virtuozzo customer,
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 28/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location EU1
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:37 UTC
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 28/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location EU1
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:37 UTC
Software update in location EU3
May 30, 2024 17:00-21:00 UTC
Dear Virtuozzo customer,
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 30/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location EU3
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:39 UTC
We would like to inform you that we will be conducting scheduled maintenance on our cloud service on 30/05/2024 from 17:00 to 21:00 (UTC). During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.
Reason for Maintenance: Software update in location EU3
Estimated Downtime and components:
The estimated duration of all works will be 4 hours.
During the upgrade process, some VMs may experience latency and the self-service portal and API will be unavailable for about 15 minutes.
Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.
We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.
Sincerely, Virtuozzo Cloud Operations Team
Posted on May 16, 2024 - 20:39 UTC