All Systems Operational

About This Site

This is the status page for Virtuozzo Hybrid Cloud services in each region.

Cloud Management Platform / Partner Center Operational
PaaS API and Management Self-Service Operational
EU1 - Frankfurt Operational
IaaS Operational
PaaS Operational
EU3 - Amsterdam Operational
IaaS Operational
PaaS Operational
EU4 - Amsterdam Operational
IaaS Operational
PaaS Operational
EU5 - Dublin Operational
IaaS Operational
PaaS Operational
UK1 - Manchester Operational
IaaS Operational
PaaS Operational
US1 - Dallas Operational
IaaS Operational
PaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 8, 2024
Virtuozzo PaaS and Cloud Management Panel maintenance
Completed - The scheduled maintenance has been completed.
May 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 UTC
Scheduled - Dear Virtuozzo customer,

We would like to inform you that we will be conducting scheduled maintenance for one or more management panels from 2024-05-07 17:00 UTC to 2024-05-08 01:00 UTC. During this time, some of the components of our service may experience downtime. We apologize for any inconvenience this may cause and assure you that we will work to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance: Update to VAP version 8.7-1

Estimated Downtime and components: The estimated duration of all work will be up to 8 hrs. This process is expected to cause temporary restrictions or downtime for the Cloud Management Panel (https://cmp.vhc.virtuozzo.com/) and the Virtuozzo PaaS self-service panel (https://app.vhc.virtuozzo.com/). Customer workloads will remain unaffected.

Please note that while we strive to minimize any service disruption, some users may experience intermittent connectivity issues during this period. We recommend that you plan your work accordingly and save any unsaved data before the start of the maintenance.

We appreciate your patience and understanding as we work to improve our cloud service. If you have any questions or concerns, please raise them via your technical account manager or by submitting a support ticket.

Sincerely, Virtuozzo Cloud Operations Team
Apr 25, 20:43 UTC
May 7, 2024
Upcoming Scheduled Maintenance on EU1 Cloud – 07.05.2024, No Service Interruptions Expected
Completed - The scheduled maintenance has been completed.
May 7, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:00 UTC
Scheduled - Dear Virtuozzo customer,

We would like to inform you that on 07.05.2024 from 18:00 (UTC) to 19:00 (UTC) there will be a scheduled maintenance. During this maintenance window, you shouldn't experience service interruptions as we perform necessary updates and system checks.

Reason for Maintenance:
An issue was discovered that causes network latency for large virtual machines; a hotfix was developed to address this issue.

Expected Impact:
This update should not affect API, SSP, and other cloud resources. However, we ask that you pay special attention to the performance of your virtual machines and report any problems to us immediately.

Please be aware that due to the nature of this maintenance, some virtual machines may experience intermittent performance issues during this period.

We apologize for any inconvenience this may cause. We are committed to restoring full service functionality as quickly as possible. Should you have any concerns or require further clarification, please do not hesitate to contact your technical account manager or submit a support ticket.

Thank you for your understanding and cooperation.

Sincerely,
Virtuozzo Cloud Operations Team
Apr 30, 16:52 UTC
May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Scheduled Maintenance Notice - April 26, 2024 [02:00-06:00 UTC]
Completed - The scheduled maintenance has been completed.
Apr 26, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 02:00 UTC
Scheduled - Dear Virtuozzo customer,

We would like to inform you that there will be a scheduled maintenance of our equipment on April 26 from 02:00 (UTC) to 06:00 (UTC). During this period, some components of our service may experience interruptions. We apologize for any inconvenience and assure you that we will strive to complete the maintenance as quickly and efficiently as possible.

Reason for Maintenance:
A malfunction has been detected in the switches, necessitating a reboot to resolve the issue.

Estimated Downtime and Affected Components:

Starting Date: April 26, 2024, 02:00 (UTC)
Ending Date: April 26, 2024, 06:00 (UTC)
Impact: The maintenance will affect only two servers located at the AMS3 site. Please note that all our servers are equipped with network fault tolerance, and during the reboot of one switch, the other will continue to ensure network availability.
Please be aware that while we strive to minimize service disruptions, some users may experience intermittent connectivity issues during this period. We recommend planning your activities accordingly and saving any unsaved data before the maintenance begins.

We appreciate your patience and understanding as we work to enhance our cloud service. Should you have any questions or concerns, please contact your technical account manager or submit a support ticket.

Sincerely,

Virtuozzo Cloud Operations Team
Apr 23, 11:40 UTC
Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

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